DESIGN. FASHION. ART.
Customer care

FREQUENTLY ASKED QUESTIONS

Ordering

Select the product you wish to purchase, choose the available options and add it to your basket. Follow the checkout process to complete your order.

Availability varies by collection. Some pieces are held in stock while others are produced or supplied in limited quantities.

Where an item has a specific lead time, this will be stated on the product page or confirmed with you before purchase.

Yes. M9 works with customers and partners internationally. Delivery costs and times vary according to destination.

Available payment methods are displayed during checkout.

Returns

Returns are subject to the terms set out in our Returns Policy. Certain limited-edition, bespoke or specially commissioned products may be subject to different conditions.

Please contact M9 before returning an item if you are unsure whether it qualifies.

Trade & Wholesale

Yes.

M9 works with selected retailers, buyers, interior businesses, hospitality groups, designers and international partners.

Wholesale enquiries are considered individually depending on the collection, quantities and destination.

Yes. Please contact M9 with the product or collection you are interested in, your required quantity and destination.

Yes.

M9 can consider selected premium excess-stock and end-of-season opportunities on a confidential basis.

If you represent a brand or retailer with stock requiring an alternative commercial channel, please contact us directly.

Contact

For customer, trade or wholesale enquiries:

m9@shareym.com

UK: +44 7487 683917

China: +86 189 9509 0223

Oman: +968 9706 2864

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